Description
Isabella Bank is hiring a Call Center Representative to provide professional customer service and sales support to internal and external callers. The role involves answering calls and digital requests, resolving inquiries and disputes, educating customers about banking products, assisting with account and transaction issues, and providing technical support for online and mobile banking. The position requires on-site work within the Isabella Bank footprint, with potential hybrid work of two days per week after training, and requires a high school diploma or GED, two years of customer service experience, and basic banking knowledge; one year of banking experience is preferred.
