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Call Center Representative, Public Safety - Dispatch Center, Full Time, First at UC Health

Department: Not Applicable

Location
Cincinnati, Ohio
Level
entry
Posted

Description

UC Health is hiring a Call Center Representative to answer emergency and non-emergency calls, screen requests, prioritize service, and use computer-aided dispatch software to dispatch, track, and monitor public safety, fire, medical, and other response units. The role also coordinates with police, fire, hospital, disaster management, and other first-responder agencies; monitors radios, cameras, access-control and alarm systems; maintains dispatch records; and supports paging and on-call services. A high school diploma is required, some college is preferred, and previous emergency or security dispatch experience is preferred but not required.

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