Description
The Call Center Reservationist answers customer calls, processes reservation requests, enters and updates booking information, provides service and pricing details, resolves reservation-related concerns, and collaborates with team members and departments. The role requires a high school diploma or equivalent, customer service or call center experience, strong verbal communication, basic computer proficiency, and multitasking ability; reservationist, travel, hospitality, CRM, booking-platform, problem-solving, and conflict-resolution experience are preferred. The position operates during daytime hours Monday through Friday.
