Skip to main content

Call Center Supervisor at Serenity

Location
Sandy Springs, Georgia
Type
Full-time
Posted

Description

Serenity is looking for a Call Center Supervisor to lead daily call floor operations, focusing on quality, efficiency, and team output. The role involves building individual development plans, using performance dashboards, resolving escalated situations, ensuring compliance, and fostering a culture of accountability. Candidates should have at least one year of supervisory experience in a call center setting, demonstrating strong team management and problem-solving abilities.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation