Description
Under close supervision, this full-time Call Center Support I role in Lowell, Arkansas supports internal and external clients and customers by routing calls, answering questions, resolving basic problems, and providing first-class customer service. The position involves handling inbound calls, email, and chat inquiries, troubleshooting basic technical issues, researching and resolving complaints, using administrative and software systems, and collaborating with internal teams in a transportation and logistics environment. A high school diploma or GED plus one year of customer service-related experience (or military equivalent) is required, with preferred experience in transportation, help desk, and Microsoft Office. J.B. Hunt Transport, Inc. states the role is not eligible for employment-based sponsorship and offers standard full-time benefits including medical, dental, vision, retirement, and paid leave.
