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Call Centre Agent at airnorth

Department: Reservations, Sales & Customer Support

Language

Compensation

CA$21/hr

Location
Whitehorse, Yukon
Type
Full-time
Level
mid
Posted

Description

Air North is hiring a full-time Call Centre Agent in Whitehorse, Yukon, at $21.00 per hour for 35–40 hours per week. The role handles incoming phone calls and email inquiries, provides customer service and flight and airport information, assists with itinerary changes, promotes products, and meets call-volume and revenue targets. Applicants need at least two years of customer service experience, a passion for customer service, accountability, and legal authorization to work in Canada; French or other-language ability and previous call centre experience are preferred. Benefits include local and international flight benefits, employer-paid health and dental coverage, group RRSP options, cargo shipping benefits, and vehicle and home heating fuel discounts.

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