Description
MCI is seeking enthusiastic Call Centre Agents to join their team in Dallas, TX. This role involves handling inbound phone interactions with residential and business customers, delivering exceptional service, resolving inquiries, and promoting products and services. MCI offers flexible scheduling, comprehensive benefits (medical, dental, and vision after 60 days for full-time employees, MEC medical plans after 30 days for all employees), retirement savings programs, disability and life insurance, and opportunities for career growth. Ideal candidates should be dependable, eager to learn, and possess strong communication and problem-solving skills. The position requires being 18 years or older, having a high school diploma or equivalent, and basic proficiency in Microsoft Office.
