Description
Policy Expert is hiring a Customer Sales & Service Advisor to support customers through insurance enquiries, quotes, purchases, renewals, policy queries, complaints, and ongoing service. The role combines inbound customer service with sales, requires handling calls, live chat, email and letters, meeting KPIs and compliance standards, and involves cross-functional collaboration. It is based in the Milton Keynes office, with hybrid work available after a successful probation pass, and offers a salary band of £26,000–£27,000.
