Description
Co-op Legal Services is hiring full-time remote Call Centre Representatives to make outbound calls to bereaved customers and provide empathetic support and assistance on legal and financial matters. The role involves high-volume calling, meeting performance targets, documenting customer information accurately, and handling follow-up communication. Candidates need prior phone-based customer service or telephony experience, strong communication and IT skills, emotional resilience, and the ability to adapt in a fast-paced environment. The position offers £25,430, excellent benefits, training, and career progression.
