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Calling Agent - Engagement & Feedback at Remote Office

Setup
Remote
Type
Part-time
Posted

Description

This part-time, remote Calling Agent - Engagement & Feedback role involves conducting high-quality survey calls with existing clients to gather feedback, building rapport, and supporting process improvement initiatives. The agent will manage survey data using Excel, ensure accurate documentation, and communicate effectively with clients and internal teams. The position offers flexible hours within the US time zone and supports a long-term relationship with an Australian client.

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