Care Coordinator at At Home Instead

Location: Harborough, England
Type: Full-time
Posted: Mar 31, 2026

Description

This role involves coordinating client schedules and supporting field care professionals, ensuring high-quality service. Responsibilities include building effective schedules, conducting introductions between clients and care professionals, managing client and professional information in an electronic system, and participating in staff supervision and QA processes. The role requires flexibility to work 2 days per week in scheduling and 3 days per week in direct client interaction.

Required Skills

Microsoft Office
Google Suite
CRM software

Additional Information

Required Previous Experiences: Experience of working in a scheduling role within a home care or other relevant environment such as logistics.
Preferred Qualifications: Highly resilient and positive with excellent communications skills.
Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
Team player with strong interpersonal skills with the ability to build rapport quickly.
Excellent attention to detail with the ability to multi-task.
Logical and analytical with the ability to work on own initiative and meet deadlines.