Description
The role handles customer delivery orders, schedules appointments, enters orders into a dispatch system, coordinates rail billing, customs, import/export documentation, and container tracking, and prepares customer reports. It also supports dispatch operations, coaches new employees, improves customer service and vendor relations, and may work as a dispatcher depending on schedule. The position requires knowledge of port and rail operations, US Customs, and the trucking industry, along with communication, organizational, data-entry, and office skills.
