Description
EML is seeking a permanent, full-time Case Manager to join their Specialised Insurance Group (SIG) in Sydney. The successful candidate will manage physical and psychological claims, working with stakeholders to ensure effective recovery and return-to-work outcomes for injured workers. Responsibilities include proactive claim management, strategy implementation, stakeholder liaison, facilitation of recovery planning, and review of entitlements and payments. The role requires strong customer service skills, empathy, strategic thinking, and excellent communication abilities.
