Case Manager at innovatingjustice

Compensation

$52,000 – $55,000/yr

Location: Syracuse, New York
Type: Full-time
Level: not_specified
Posted: Jul 22, 2026

Description

The Center for Justice Innovation is seeking a full-time Case Manager for the Syracuse City Emerging Adult Domestic Violence (EA DV) Court. This role involves supporting participants by connecting them to various community-based service providers, addressing barriers to service engagement, and ensuring smooth transitions. Responsibilities include providing crisis intervention, facilitating educational sessions, assisting clients with resource identification, attending court meetings, documenting cases, and collaborating with court staff and community partners.

Required Skills

crisis intervention
case management
social work
Microsoft Office Suite
trauma informed services
advocacy
written communication

Additional Information

Required Previous Experiences: Minimum 2-4 years' experience in case management.
Prior experience with youth or young adults, individuals experiencing domestic violence, mental health, substance use disorder, and/or homelessness.
Preferred Qualifications: Experience in pretrial, court-based, or criminal legal system strongly preferred.
Candidates must work effectively in a crisis-oriented setting with diverse individuals.
Candidates must be able to develop a compassionate rapport with defendants accused of domestic violence.
Candidates must have knowledge of community-based service delivery systems, in particular thorough knowledge of the criminal and civil justice systems.
Candidates must promptly respond to crises as well as conducting thorough and consistent follow-up with participants and community-based service partners.
Candidates must provide trauma informed services and strong knowledge of crisis intervention techniques.
Candidates must be able to work in partnership with diverse individuals and maintain positive relationships with community partners.
Candidates must be able to multitask effectively, work independently, and adapt to demanding situations and works well under pressure.
Candidates must have appreciation and respect for other cultures and people of diverse backgrounds.
Proficient with Microsoft Office Suite.
Prior experience in a related field strongly preferred.
Candidates must understand and value racial equity as an organizational operating principle and is committed to continued learning on issues related to race, equity, diversity and inclusion.