Description
The Case Specialist will join the Premium Administration team and take end-to-end ownership of remediation cases from allocation through closure. The role involves calculating and validating remediation payments, investigating discrepancies, maintaining records, responding to member and provider enquiries, performing quality checks, and supporting Premium Administration Coordinators. It is a hybrid role based in Parramatta, with three days working from home and two days in the office, and offers up to a 12-month contract starting on 19 October at $37.58 per hour plus super.
