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Caseworker at Cencora

Department: Customer Operations and Service

Language

Compensation

CA$45,900 – CA$71,940/yr

Location
Alberta · British Columbia
Type
Full-time
Level
entry
Posted

Description

Cencora is hiring a full-time Caseworker to manage patient and provider support cases and projects for its Innomar Strategies business in Canada. The role provides telephone support, administers case-management protocols, monitors clinical and compliance activities, reports adverse events, documents work in program databases, and supports training and process improvement. Candidates need broad training in business administration, accountancy, sales, marketing, computer science, or a similar field, at least one year of customer-service experience, strong problem-solving and communication skills, and knowledge of Microsoft Office; French-English bilingualism and pharmaceutical experience are assets. The position offers a salary of CAD 45,900 to 71,940 and medical, dental, and vision benefits.

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