Metrobank is hiring a Collections Associate (Midrange) to manage 30–59-day past-due accounts, conduct follow-up calls, negotiate account restructuring, monitor external collection agencies, detect fraud, and address customer billing and transaction issues. The role requires a bachelor’s degree, preferably in business, strong communication skills, MS Office proficiency, and willingness to work onsite, overtime, and shifting schedules. The position is based in Pasay City.
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