Summary from listing
The Collections Associate will handle collection activities for overlimit and front-end past-due accounts, monitor credit limits and delinquency, follow up with cardholders by telephone, obtain contact information, block delinquent accounts, detect and report fraud, address customer issues, process billing and contact changes, and evaluate charge-waiver requests. The role is based in Pasay City, requires a bachelor’s degree, and benefits from prior bank or credit-card collection experience; Microsoft Office proficiency, communication skills, attention to detail, and willingness to work overtime are also required.
