Summary from listing
Metrobank is hiring a Collections Associate (Midrange) to handle collection activities for mid-range past-due accounts, including telephone follow-ups, payment negotiations, account restructuring, fraud detection, risk mitigation, and customer issue resolution. The role also supports external collection agencies and may assist with team motivation and information dissemination. The position requires a bachelor’s degree, preferably in business, strong communication and Microsoft Office skills, and willingness to work onsite, overtime, and shifting schedules.
