Summary from listing
Metrobank is hiring a Customer Service Representative to provide timely and accurate service to Metrobank and PS Bank Credit Card holders through calls, email, and other correspondence. The role handles cardholder inquiries, complaints, product education, information updates, escalations, reporting, process improvements, and cross-selling. Applicants need a bachelor’s degree, strong communication skills, Microsoft Office proficiency, and willingness to work 100% on site in Makati or Ortigas, including graveyard, night, morning, midday, weekend, and holiday shifts.
