Description
Ekco is hiring a Backup Engineer to maintain and configure backup solutions for client environments, manage client backups, onboard and offboard customers, create and manage NinjaOne automations and monitors, handle ConnectWise Manage and NinjaOne issues, manage server, endpoint, and firewall patching, triage SOC and SIEM alerts, and provide emergency helpdesk support. The role requires at least two years of Level 2 Service Desk Engineer experience, knowledge of ticketing and RMM systems, Microsoft 365, Azure, Active Directory, Windows and Mac operating systems, backup solutions, networking, and Windows Server administration; IT certifications are preferred.
