Summary from listing
Agfa is hiring a Change Manager for its Global IT organization in Mumbai, India. The role governs and coordinates changes across infrastructure, applications, platforms, and services; assesses risks and business impact; manages vendors and managed service providers; leads Change Advisory Board meetings; maintains maintenance calendars; monitors performance and SLA compliance; and drives continuous improvement. The position requires a bachelor's or master's degree in a relevant discipline, experience in IT service management or IT operations, knowledge of change management and enterprise IT environments, and experience with outsourced IT and third-party service providers. ITIL experience and relevant certifications are desirable.
