Description
The role coordinates operational changes and releases for live service elements, including planning, resource coordination, version control, KPI reporting, deployment automation, and transition to business-as-usual. It requires ITIL service-management knowledge, CI/CD and configuration-management understanding, strong analytical and communication skills, and at least five years of experience in IT operations or IT service management and delivery. The posting also lists ITIL Foundation or higher certification as needed and Agile or DevOps and project-management certifications as nice to have.
