Description
The Charge Off Specialist will support DriveTime’s in-house financing and servicing operations by handling inbound and outbound calls with customers on charge-off accounts, educating customers about account status, assisting with existing payment plans, negotiating new payment plans and settlements, monitoring default worklists, requesting repossession assignments, and maintaining accurate account documentation. The role requires a high school diploma, GED, or equivalent certification, Microsoft Office experience, and at least two years of experience in loss mitigation, collections, or financial services. Benefits include medical, dental, and vision coverage, 401(k), life insurance, disability coverage, tuition reimbursement, wellness programs, paid time off, and other employee perks.
