Description
Invicta Software is hiring a Chat & Email Support Agent to provide prompt, professional, and accurate customer support through chat and email, troubleshoot software-related issues, document interactions, escalate recurring problems, and contribute to support documentation. The role requires customer support experience, strong written communication, basic technical aptitude, problem-solving ability, and multitasking skills. It offers a competitive salary, performance-based incentives, health, dental, and vision insurance, professional development, flexible hours, and remote work options for residents of the United States.
