Description
The CSE troubleshoots, diagnoses, and resolves technical issues related to audiovisual and cinema systems, with responsibilities including field repairs, maintenance, installation, compliance with service standards and safety regulations, and support for KPIs. The role is remote in France, requires approximately 80% onsite work at customer locations and frequent domestic and international travel, and offers a group medical plan, private travel insurance, and life and disability insurance. Candidates need at least two years of technical customer service experience in the AV industry or a related field, a technical or electrical degree or proven AV experience, AV troubleshooting skills, and knowledge of audio signal processing and I/O implementation.
