Description
The Motor Claims Officer manages and monitors daily motor claims, reviews claim documents, analyzes loss causes, and recommends claim resolutions and process improvements. The role supports the Assistant Manager, coordinates with repair workshops and vendors, validates repair costs, negotiates repair costs, and prepares weekly and monthly reports on claim status, turnaround time, and operational performance. It requires a bachelor's degree in engineering or a related field, at least three years of motor claims experience including one year as a Senior Officer or Team Leader, and strong technical, analytical, communication, and negotiation skills.
