Claims Advisor at lifeworks

Type: Full-time

Description

TELUS Health is seeking a Claims Advisor - CNESST to manage complex workplace injury cases, guiding clients through continuous improvement processes to reduce the impact of injuries on organizational and financial performance. The role involves advising on employment relationships, supporting rehabilitation, developing dispute resolution strategies, and enhancing integrated service offerings.

Required Skills

workplace injury management
opening and managing a file
problem-solving skills
verbal communication and writing skills
analytical and synthesis skills
computer skills
SharePoint
Microsoft Teams

Additional Information

Required Previous Experiences: 5 to 8 years of experience in workplace injury management
Preferred Qualifications: Proficiency in the process for opening and managing a file (administrative and medical), as well as the rules governing temporary assignment
Demonstrate strong problem-solving skills and the ability to identify potential solutions
Possess excellent verbal communication and writing skills in both French and English—proficiency in English is an important advantage
Have strong analytical and synthesis skills
Experience with the Microsoft Office 365 suite is considered an asset
Demonstrate recognized leadership qualities, able to guide and positively influence team members
Have a strategic perspective and the ability to develop talent within the team
Be a team player who promotes collaboration
Show autonomy and adaptability
Have strong organizational skills to effectively manage priorities and follow-ups