Description
The Claims Analyst Manager leads and develops a team of Claims Analysts, overseeing claims decision quality, worklists, performance, risk, governance, and continuous improvement. The role provides first-line triage and subject-matter expertise, supports complex or high-risk claim escalations, and collaborates with QA, Claims Governance, and internal and external stakeholders. It requires proven technical claim-handling or claims-analysis experience, strong governance and stakeholder-management skills, and experience leading an operational or claim-handling function in a global insurance or large London Market environment.
