Description
The Claims Manager leads a regional health claims team, reporting to the Regional Claims Manager. The role manages operational performance, develops departmental strategy, monitors KPIs, advises on complex claims, resolves escalated customer issues, analyzes claims data, and coordinates cross-functional service delivery. It requires at least 8 years of progressive claims management, third-party administration, or health insurance operations experience, plus 4 years in a supervisory or management role, along with analytical, organizational, project-management, and claims software skills. Hybrid working is available where business and regional policies allow.
