Claims Team Manager at TAL

TAL is hiring a Team Manager to lead a high-performing life insurance claims team. The role is responsible for claims portfolio performance, complex claims and escalations, customer service excellence, risk and compliance, and operational improvement through coaching and resource management. The position requires experience leading claims or insurance teams, knowledge of life insurance or broader insurance claims, strong communication skills, and understanding of claims management and regulatory requirements. It is a hybrid role with a contract opportunity until March 2027.