Description
The Clearance Specialist acts as the primary contact for customers, DHL entities, and government authorities, coordinating shipment clearance, validating documents, resolving discrepancies, contacting origin and destination customers, providing duty and tax notifications, coordinating with brokers and authorities, managing bonded inventory, and maintaining customer records. The role requires MS Office proficiency, strong English communication, analytical and problem-solving skills, planning and time management, decision-making under pressure, teamwork, accountability, and the ability to meet clearance turnaround, customer-satisfaction, cost, and operational-efficiency targets.
