Description
Courser is hiring a Client Account Manager to serve as the strategic partner for high-value client accounts, manage check-ins and Quarterly Business Reviews, resolve client concerns, expand services through upselling and cross-selling, collaborate on solution design and renewals, track retention, and present performance insights. The role requires at least two years of client account management experience, preferably in IT or MSP environments, along with knowledge of IT solutions, stakeholder presentation skills, relationship-building and negotiation abilities, CRM experience, and analytical judgment. Benefits include medical, dental, vision, and life insurance, a 401(k) match, paid time off, parental leave, and professional development support.
