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Client Associate at Polymarket

Department: Growth

Setup
On-site
Location
New York, New York
Level
entry
Posted

Description

Polymarket is hiring a Client Associate to build personal customer relationships, guide new traders through onboarding, answer questions about markets and the platform, maintain consistent communication, escalate complex issues, and identify recurring friction points for process improvements. The role requires at least one year of client-facing, account-management, or external-user relationship experience, strong written communication, autonomy, organization, and the ability to learn and explain a technical product; prediction-market or derivatives familiarity and experience building client-facing processes are plus qualifications. Benefits include competitive salary and equity, unlimited PTO, full health, vision, and dental coverage, a 401k match, and hardware.

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