Client Care Agent at Collette

Collette is hiring Client Care Agents for its Client Care Team in a primarily remote role with occasional on-site work at its headquarters in Pawtucket, Rhode Island. The position handles inbound and outbound customer calls, routes calls, explains travel products, builds and confirms tour packages, processes booking changes and follow-up notes, and meets performance goals. The role requires strong customer service, computer, organization, and multitasking skills, with call center or travel experience preferred. Compensation is $18.00–$20.00 per hour, with medical, dental, vision, paid time off, retirement matching, and other benefits.