Description
Immigrant Services Calgary is hiring a temporary Client Care Representative to support newcomers and refugees through settlement services. Reporting to the Client Care Manager, the role involves greeting clients, responding to inquiries, triaging needs, managing referrals and appointments, maintaining client records in a CRM system, and handling telephone communications. The position requires a hybrid arrangement with at least three days per week on-site and ends March 31, 2027. Applicants must be legally authorized to work in Canada and should have a diploma in office administration or related training, 1–2 years of relevant experience, newcomer-service experience, Microsoft Office proficiency, and experience with databases and CRM systems.
