Description
ClearCaptions is hiring a Client Care Specialist to provide inbound and outbound phone, chat, and email support for customers, installers, and technicians. The role includes product and feature training, installation support, account maintenance, troubleshooting, issue resolution, customer satisfaction, Salesforce data management, and collaboration on outreach and customer experience improvements. The position is 100% remote, requires a high school diploma or equivalent and at least two years of customer service experience, and pays $19.00 to $20.00 per hour.
