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Client Care Supervisor at ACC

Compensation

$27/hr

Location
New York, New York
Type
Full-time
Level
mid
Posted

Description

ACC is hiring a Client Care Supervisor to manage and supervise the Client Care Department in an animal shelter. The role oversees customer service, front-office operations, staff scheduling and performance, training, conflict resolution, administrative and cash-handling tasks, animal records, regulatory reporting, lost-pet reunification, and coordination with shelter departments and external agencies. The position reports to the Assistant Manager, Admissions and Client Care, follows a Tuesday-Saturday schedule, and requires a high school diploma or GED, at least two years of management or customer-service experience, and the ability to lift up to 50 pounds.

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