Description
The Client Concierge Coordinator supports the client journey from reservation through the completion of a boutique visit at AP House Miami, Florida. Reporting to the Boutique Director, the role manages reservations and inquiries, coordinates schedules, welcomes guests, maintains client profiles in the CRM, assists with accessibility and beverage service, and ensures personalized, empathetic service. The position requires at least two years of experience in a client-facing service environment, luxury watch industry knowledge, strong communication and relationship-building skills, CRM and scheduling proficiency, and the ability to work collaboratively under pressure.
