Description
Kraken is hiring a Client Delivery Lead to own the operations product roadmap and deliver client implementations, enhancements, and strategic support across billing, payments, communications, commercials, markets, and related areas. The role partners with clients, technology, and operational teams; identifies product improvements; resolves issues; supports engineering delivery; and manages complex customer journeys. Candidates need a degree-equivalent qualification, strong client delivery and product ownership experience, agile delivery and product management skills, technology knowledge, communication and influencing abilities, complex delivery pipeline experience, Japanese and English language skills, and willingness to travel. Visa sponsorship is not offered.
