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Client Engagement Manager at Medallion

Department: Customer ExperienceEducation: education_optional

Compensation

$105,000 – $135,000/yr

Setup
Remote
Type
Full-time
Level
senior
Posted

Description

Medallion is hiring a strategic Client Engagement Manager to serve as the primary partner for complex enterprise healthcare accounts. The role owns client relationships, executive alignment, large-scale initiatives, escalations, process optimization, and long-term value realization across delivery, product, engineering, operations, and other cross-functional teams. Candidates need at least three years of customer success, engagement management, or client consulting experience, including over two years in a SaaS startup environment, along with strong project management, communication, negotiation, and executive-stakeholder skills. The role reports to the Manager of Engagement Management, offers a base salary of approximately $95,000-$135,000 plus equity and benefits, and is marked as remote.

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