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Client Experience Coordinator at performance-optimal-health

Location
Naples, Florida
Level
not_specified
Posted

Description

Performance Optimal Health is hiring a client-facing administrative professional to serve as a brand ambassador and manage the front-desk client experience. The role includes greeting and touring clients, answering calls and emails, verifying insurance benefits, collecting co-payments, updating electronic medical records, handling inquiries, scheduling, data entry, document management, promoting services, maintaining an organized workspace, and coordinating with clinical and internal teams. Candidates should have strong customer service, communication, organizational, multitasking, and analytical skills, experience with Apple and Windows products, Microsoft Teams, EMR and CRM systems, and ideally an associate degree or familiarity with Mindbody Online and PromptPT.

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