Description
Interactive Brokers is hiring a Client Experience professional for its Chicago team in a hybrid four-days-in-office, one-day-remote role. The position supports clients by phone, email, and chat; guides users through trading tools; troubleshoots account, funding, and trading issues; and collaborates with technology, risk, and operations teams. The role is suited to recent graduates or early-career professionals with one to three years of customer-facing, finance, or technology experience and an interest in global financial markets and trading technology.
