Description
Interactive Brokers is hiring a Client Experience Specialist in Chicago for a hybrid role requiring four days in the office and one day remote. The position serves as the first point of contact for clients through phone, email, and chat; guides users through trading tools and multi-asset strategies; troubleshoots account, funding, tax, and trading issues; and collaborates with technology, risk, and operations teams. The role is open to recent graduates or early-career professionals with one to three years of relevant experience and requires strong communication, problem-solving, analytical, and product knowledge skills.
