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Client Experience Specialist (Bilingual English/Spanish) at eCapital

Department: Customer Service

Compensation

$21/hr

Location
Lenexa, Kansas
Type
Full-time
Level
not_specified
Posted

Description

eCapital is hiring a Bilingual Client Experience Specialist to join its Lenexa, Kansas office. The role reports to the Client Experience Supervisor and involves greeting clients by phone, providing guidance, troubleshooting issues, educating clients, assisting with onboarding, coordinating with internal departments, and maintaining client interaction records. The position offers $21 hourly, performance incentives, paid time off, health, dental, and life benefits, and 401(k) matching.

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