Client Experience Strategy & Operations Analyst at doxim

Doxim is hiring a Client Experience Strategy and Operations Analyst to report to the SVP of Client Experience and lead client experience reporting, health and satisfaction measurement, churn prediction, communication enablement, operational efficiency, process development, and AI enablement. The role uses Salesforce and Pardot to create dashboards and actionable insights, requires a bachelor’s degree and 8–12 years of relevant experience, and is available in fully remote, in-office, or hybrid arrangements across North America, South Africa, and Europe.