Description
The Client Implementation Specialist engages new clients and manages the full implementation of HR technology and payroll services. Responsibilities include setting up client shells and dashboards in Prism, managing multiple implementations, running initial payroll, training clients, coordinating with internal stakeholders, developing implementation plans, consulting on payroll, HR, and benefit needs, maintaining CRM records, auditing payroll and HR data, and transitioning clients to ongoing service models. The role requires HR or payroll outsourcing and PEO industry knowledge, HRIS/CRM/Systems experience, payroll and tax subject-matter knowledge, project management, communication, and problem-solving skills; an associate degree is preferred and three years of related experience is required.
