Description
Remote full-time Client Intake & Customer Support Virtual Assistant role for a U.S.-based consulting/support company, serving as the first point of contact for clients by answering inbound calls, verifying information, managing client records in a custom portal/CRM, and maintaining strict HIPAA compliance and confidentiality. The position requires strong English communication, customer service, organization, multitasking, and prior remote VA, call center, intake, administrative, or client support experience. It is a Philippines-based remote role with weekday hours, hourly pay, and onboarding requirements including clearance documentation and video meeting availability.
