Description
The Client Manager will partner with clients throughout the lifecycle of their Symplicity solutions, acting as a trusted advisor and solution expert. The role supports implementation and delivery, identifies upsell and cross-sell opportunities, develops case studies, manages at-risk clients, facilitates discovery workshops, maps solution capabilities to client requirements, establishes performance goals, and maintains ongoing client communications. The position requires a bachelor’s degree, strong communication and problem-solving skills, an interest in higher education, and willingness to work in Brisbane once or twice weekly.
