Description
The Client Onboarding Manager leads end-to-end customer onboarding for new customers, managing project planning, execution, monitoring, handoff, timelines, stakeholder relationships, escalations, and process improvements. The role requires experience in customer service, project management, or account management, preferably in managed services or IT, along with strong leadership, communication, problem-solving, negotiation, and project-management-tool skills. A bachelor's degree in Business Administration, Project Management, or a related field is required, and the role involves approximately 10% travel.
